Privacy Policy

Welcome to Auraxyn. Your privacy is extremely important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.

1. Information We Collect

When you visit auraxyn.com (our Shopify store), we may collect the following types of information:

  • Personal Information:
    Such as your name, email address, billing address, shipping address, and payment details when you place an order or contact us.
  • Device Information:
    Automatically collected through cookies and analytics tools, including your IP address, browser type, and browsing behavior on our website.
  • Communication Data:
    Any messages or inquiries you send us through email (nesturban455@gmail.com) or other contact channels.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Send order updates, confirmations, and support responses.
  • Improve our website’s user experience and customer service.
  • Prevent fraudulent transactions and ensure platform security.
  • Comply with legal obligations.

We do not sell, rent, or trade your personal data to any third party.

3. Data Security

Your security is our top priority.

  • All transactions are processed through secure payment gateways like PayPal.
  • We use Shopify’s SSL encryption to protect your data during transmission.
  • Only authorized personnel have access to sensitive customer information.

4. Cookies

Our website uses cookies to:

  • Improve functionality and performance.
  • Remember your preferences and cart details.
  • Analyze visitor behavior to enhance our services.

You can disable cookies through your browser settings, but certain parts of the website may not function properly.

5. Sharing of Information

We may share necessary information with:

  • Shipping and courier partners for order delivery.
  • Payment processors (like PayPal) to complete secure transactions.
  • Shopify (our e-commerce platform) as required to operate the store.

Each of these partners has its own privacy and security practices in place.

6. Your Rights

As a valued customer, you have the right to:

  • Request access to your personal data.
  • Ask for corrections or updates to your information.
  • Request deletion of your data (where legally permitted).
  • Withdraw consent for marketing emails at any time.

To exercise these rights, contact us at nesturban455@gmail.com.

7. Data Retention

We retain your order and personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The updated version will always be available on this page with a new “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
nesturban455@gmail.com
Available 24/7